Call out Criteria

Voluntary Emergency Medical Assistance (VEMA)

Call-out Criteria for Emergency response:

Emergency Call Number: all calls should be placed to the Operational Duty Phone (Op’s Phone) on the following number:

083 630 0000 – calls will be dispatched from this phone to the nearest most available member or appropriate EMS service.

VEMA will respond to the following Emergency Incidents when available:

  • Vehicular collisions / pedestrian collisions
  • Trauma incidents
  • Chest pain or suspected cardiac emergency
  • Collapse – unknown cause, public place or private residence
  • Respiratory emergency
  • Falls with injury
  • Near drowning
  • Major incidents (More than 10 patients at one incident or multiple services required)
  • Rescue incidents – mountain and other (High angle team)
  • Assistance in emergency at medical facility if extra personnel required: ALS only
  • Other medical emergencies including suspected intoxications /poisonings

VEMA will not primarily respond to the following:

  • Simple patient transfers
  • Discharges to home
  • Patient movement to Medical Facility where private transport is used in cases where an EMS vehicle should be utilized
  • Care facility where an in-house service exists (e.g. frail care or care centres) unless the need for resuscitation is identified by the centre staff
  • Palliative care for terminal patients who refuse transportation to hospital
  • Incidents where there are already known to be adequate numbers and skill levels of EMS / Medical providers on scene

VEMA is a voluntary, non-profit, public benefit organization and as such will guarantee only acceptance of the call – we will forward the call to a fee-for-service private ambulance service or the state EMRS service for transportation and when no member is readily available to respond.